Flow is our own product. In many businesses customers write on WhatsApp, but messages sit on a single phone, night-time questions wait until morning and nobody knows who is handling which customer. Flow moves those conversations into a shared command center for the whole team.
How it works
- Connect the number through Meta's official WhatsApp Business Platform.
- Brief the assistant: pick a sector and add address, prices, rules and documents to its knowledge base.
- Flow does the rest: the assistant answers, records requests and bookings, and hands the chat to the team whenever it is unsure.
Highlights
- Shared inbox for the whole team, with photo and document messages.
- AI assistant that answers only from the business's own catalog, notes and documents, and hands over instead of guessing.
- Catalog and bookings with availability checks.
- Consent-based campaigns using Meta-approved templates; opt-outs are removed automatically.
- Dashboard with conversation counts, first-response and resolution times and campaign delivery.
- Multi-business with separated data, role-based screens and encrypted connection keys.
Status
Flow is currently in development and testing, built with Flutter (Android, iOS, web) on a Supabase back end.
